Privacy policy

Last updated: January 2025

👋 Who We Are

Member Guest is a custom apparel brand based in the U.S. We create personalized products and value your privacy as much as we value a clean monogram. This policy explains how we collect, use, and protect your information.

 

📦 What We Collect

When you shop with us, we collect the information you provide, including:

• Your name, email address, and shipping info

• Payment details (securely processed via Shopify and payment gateways)

• Order history and customization choices

• Optional: survey responses, product reviews, or emails you send us

We also collect basic usage data (like pages visited, time spent, etc.) to improve the site. This info is anonymized where possible.

 

🔐 How We Use Your Info

We use your information to:

• Process and fulfill your orders

• Communicate with you about your purchase

• Send you updates, promos, and personalized content (if you opt in)

• Improve our products, service, and user experience

We do not sell your data. Ever.

 

🛡️ How Your Info Is Protected

We use industry-standard security practices to protect your information—SSL encryption, secure payment processing, and minimal data storage.

 

🍪 Cookies & Tracking

Like most websites, we use cookies to keep things running smoothly. Cookies help us:

• Keep you logged in

• Remember your cart

• Understand how people use our site

You can disable cookies in your browser settings if you prefer.

 

🤝 Sharing With Third Parties

We only share your info with third-party services that help us run our business (like Shopify, payment processors, and shipping carriers). These partners are required to keep your data secure and never misuse it.

 

📬 Email Marketing

If you sign up for emails, we’ll send you occasional updates, drops, or secret perks. You can unsubscribe anytime—we won’t take it personally.

 

🧾 Your Rights

If you’re located in a region with privacy laws (like GDPR or CCPA), you may have the right to:

• Access your personal data

• Correct or delete your info

• Opt out of marketing at any time

Need help? Email us at support@memberguest.io

 

🔁 Policy Updates

We may update this policy from time to time. If we do, we’ll update the “last revised” date at the top of this page.